Below are frequently asked questions, you may find the answer for yourself

At Drexup, we understand that our customers may have questions about our products, policies, and services. To make your shopping experience as smooth as possible, we’ve compiled a list of frequently asked questions. Whether you’re curious about delivery timelines, payment options, or our exchange and return policy, you’ll find detailed answers here to guide you. If your query isn’t covered, feel free to reach out to us directly!

Drexup is your one-stop destination for trendy, high-quality clothing for all occasions. We bring you the latest styles and unbeatable quality at affordable prices.

We accept a variety of payment methods, including cash on delivery, Jazcash, EasyPaisa and online bank transfers, ensuring a secure and convenient checkout experience.

Yes, we offer cash on delivery (COD) for your convenience. Simply select COD during checkout, and pay when your order is delivered.

We deliver to all locations across Pakistan through Lapord Couriers. Delivery times range from 3 to 7 days, with fees depending on your location and order size.

Absolutely! You can return your items and get a refund within 3 days of delivery. Exchanges are also possible within 10 days of purchase, free of delivery charges.

After placing your order, you'll receive a tracking number via email or SMS. Use this to track your package directly through our courier partner’s website.

If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange a replacement or refund promptly.

Yes! We regularly run seasonal sales and exclusive promotions. Sign up for our newsletter or follow us on social media to stay updated.

Check out our size guide available on every product page. If you’re still unsure, feel free to contact our support team for assistance.

You can reach us via WhatsApp, email, or our contact form. Our customer support team is here to assist you with any inquiries.

Currently, we only ship within Pakistan. Stay tuned for updates on international shipping in the future.

Orders can be canceled within 24 hours of placement. If the order has already been dispatched, please follow our return process.